PetsHotels Feature UV Air Sanitation System & Other Safety Standards

At PetSmart, all of our PetsHotel locations have a UV Air Sanitation System, a state-of-the-art air purification system exclusively designed for the animal care industry. We sanitize all rooms, bowls, toys, play equipment and common areas of the PetsHotel daily and perform additional cleaning measures throughout the day.

With the health and safety of our customers, pets and associates in mind, we have made the following changes:

  • Pet handling. We are transferring pets to and from the PetsHotel with our own slip leads. We will not handle any collars and leashes belonging to pets.

  • Social distancing. To help keep six feet of distance between people at all possible times, tape has been placed on the PetsHotel lobby floors to indicate where customers and associates should stand. Our associates have been instructed to maintain a distance of at least six feet between themselves and any person, including fellow associates.

  • PetsHotel hygiene. We are also taking extra safety precautions for our pet parents by providing hand sanitizer and disinfected pens for use in our PetsHotel lobby.

Hours may vary so please click here to check hours of operation or call your local PetsHotel.

PetsHotel features 24/7 care in a safe and supervised atmosphere where dogs and cats can rest easy in comfortable quarters. To make your reservation click here >