Checking in at PetsHotel

Welcome to our full-service hotel for dogs and cats featuring 24/7 safety-certified associates and an on-call veterinarian. PetsHotel is a great peace-of-mind alternative where cats can rest easy in comfortable quarters and dogs can enjoy playtime, salon services, training classes (including our boot camp class) and more!

Accommodations

Standard Guest Room

An open-air atrium that’s cleaned and sanitized daily and furnished with hypoallergenic bedding.

Private Suite

Large suites separated from the standard rooms for a more peaceful, private environment and are perfect for multiple pets in a family. Rooms are cleaned and sanitized daily and feature a raised cot and TV turned to pet-themed shows.

Kitty Cottage

Our cottages are separate from dog guests and always cleaned and sanitized daily. Boarding two cats? Cottages with connecting doors are available.

Cat Treats & Activities

Kitty KONG®: in-room activity includes a KONG toy stuffed with a tasty filling to keep your cat entertained.

Individual Time: two TLC playtimes are included with your cat’s overnight stay in which your cat will be exercised and have the opportunity to play with a variety of toys and equipment and get lots of love and attention from our Hotel Hosts.

Salon Services: cat services available in select Grooming Salons.

Packages

Make your dog’s stay more special with an all-inclusive package. We offer group play packages and individual play packages.

Meals

We proudly serve complimentary meals from PetSmart’s exclusive Authority® or Simply Nourish® brands. If you’re bringing meals from home, please portion them into disposable sealed bags marked with your pet’s name. Want to surprise your best friend with a tasty snack? We also have treats and doggie ice cream available for purchase.

Comforts

Our cozy rooms and private suites are stocked with comfy bedding, but please feel free to bring your pet’s bed, blanket and toys to make them feel even more at home.

Cleanliness

All PetsHotel locations have Clean Air Technology with the use of PetAirapy®, a state-of-the-art, UV air purification system exclusively designed for the animal care industry to help protect against airborne germs and allergens.

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