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Comfy accommodations with 24/7 on-site care by safety-certified staff.

Private Suite
Larger, more private accommodations with calming diffuser, white noise machine & our oh-so-comfy Superb Sleeper bed.
Comfy & secure individual accommodations with calming spray upon arrival.
Kitty Cottage
Our cottages are separate from dog guests & cleaned & sanitized daily. Cottages with connecting doors for up to two cats are available.

Terms & conditions apply. Click here for more details.

Keep your pet active & entertained during their stay. For standard room or private suite guests only.

Active Pup
Additional day camp or individual playtime, in-room toy & photo.
Bedtime Bliss
A bedtime story & photo.
Seasonal Package
Includes digital keepsake photo, take-home toy & doggie ice cream sundae.
Save $10
Training Camp
30-min. one-on-one session for PetsHotel guests-only to address your choice of behaviors. 1 for $35 | 4 for $120 (save $20) | 8 for $200 (save $80)
Play & Pamper Package
Includes a half day of play at Doggie Day Camp for only $10 and then a bath or groom for 15% off.

Terms & conditions apply. Click here for more details.

Available for purchase with overnight stay.

Doggie Ice Cream Sundae
Tasty dessert featuring dog-friendly ice cream topped with crunchy biscuits.
Snack KONG®
In-room activity includes a KONG toy stuffed with a tasty filling to keep your dog entertained.
Salon Bath
Express Homecoming Bath helps your dog look, smell & feel great before going home.
Salon Nail Grind
Nail grind smooths out rough edges on your dog’s nails to reduce scratches while keeping nails shorter for longer.
Training Camp
One-on-one session to address your choice of behaviors.

Terms & conditions apply. Click here for more details.

Overnight stays include:

Hotel Hosts on-site 24/7*
Convenient drop-off & pickup times
Dogs only
Personalized play
Dogs only
Exercise walks
Cats only
Individual playtime daily with pet-loving staff
Medication administering if needed
Complimentary calming pheromones & probiotics
Cats only
Complimentary litter provided

Take a Tour of PetsHotel

Watch Bailey the Golden’s overnight stay!

Special Offers

Earn 4,000 points
Special Treats Offer
Get 4,000 pts. (worth $10 in savings) when you purchase services & merchandise in the same day, thru 10/1.*
10% off
Senior/Military/First Responders
Available on overnight stays.**
See PetsHotel for details.
1 FREE Night
New Customer Special
with your pet’s first multi-night stay**

About PetsHotel

Get Ready for PetsHotel

Prepare your pup for overnight stays

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Safety & Wellness Standards

Our UV air sanitation system & other safety standards

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Stay now, pay later in 4 interest-free installments. Available online & in stores.

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Check our vaccinations list, requirements & forms

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Frequently Asked Questions
  • What do I need to bring?
    • Proof of vaccinations in paper form is required prior to any PetsHotel services. Rabies, DAPP & Bordetella are required for dogs, and rabies & FVRCP is required for cats. All vaccinations must be administered at least 48 hours prior to checking in. (Some state & local laws may require additional vaccinations be current. Please ask a PetsHotel associate at the time of booking to ensure your pet is ready for their visit.)
    • You may bring your pet’s regular diet to be fed while they visit.
    • You may bring your pet’s favorite bed, blanket or toy for their visit.
  • Will my pet have food and water?
    • All pets in the PetsHotel will have access to fresh water throughout their visit.
    • Your pet will be provided meals in their own room based on the feeding times you provide at check in.
  • Are your associates knowledgeable about pets?

    Each PetsHotel associate goes through a detailed training program, including hands-on experience, to become very knowledgeable about caring for pets. During training to become safety certified, associates learn about dog and cat behaviors, ways they can care for their specific needs and how to keep pets safe.

  • How do you handle older pets?

    The health and safety of the pets in our care is our number one priority. Older pets who are in good health may stay at the PetsHotel. Additional bedding and relief walks can be provided upon request.

  • How will I know how my pet did during their visit?

    PetsHotel keeps detailed records of each pet’s stay. We will provide you a personalized Pawgress Report at checkout detailing your pet’s visit. You can call to check on your pet any time during their stay and we can provide updates on how they are doing.

When you need to be away, PetSmart makes pet boarding easy with comfortable accommodations and activities that give your dog or cat a fun getaway for overnight or longer. PetsHotel offers dogs and cats of every age and stage of life a safe, comfortable home away from home. It's the perfect pet hotel to board your pets with Standard Guest Rooms where dogs can bunk with buddies, Private Suites and Kitty Cottages for your favorite felines.

Our PetsHotel includes 24/7 on-site care* plus twice-daily exercise walks for dogs and unlimited potty breaks. Cats enjoy daily individual playtime and complimentary calming pheromones. Bring your dog or cat's food and treats from home. Medication dispensing services are also available.

If your pet needs grooming services while they're with us, we can help facilitate that, too so they'll be well cared for and looking their best when it's time to go home.

For special offers, more information on our pet boarding services or to book your pet's stay at a PetSmart PetsHotel, find the store nearest you.

*Select locations. Pet age, health & vaccination requirements apply. Subject to availability. Prices may vary. Overnight hotel host may not available in some locations. Breed restrictions apply. At the sole discretion of PetSmart, some pets may not be permitted.

*Select locations. Pet age, health & vaccination requirements apply. Subject to availability. Prices may vary. Overnight hotel host may not available in some locations. Breed restrictions apply. At the sole discretion of PetSmart, some pets may not be permitted.

**See offer details. Read more