PetsHotel

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Comfy accommodations with on-site care by safety-certified staff.

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Private Suite
Larger, more private accommodations with calming diffuser, white noise machine & our oh-so-comfy Superb Sleeper bed.
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Standard
Comfy & secure individual accommodations with calming spray upon arrival.
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Kitty Cottage
Our cottages are separate from dog guests & cleaned & sanitized daily. Cottages with connecting doors for up to two cats are available.

Terms & conditions apply. Click here for more details.

Keep your pet active & entertained during their stay. For standard room or private suite guests only.

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Active Pup
Additional day camp or individual playtime, in-room toy & photo.
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Bedtime Bliss
A bedtime story & photo.
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Seasonal Package
Includes digital keepsake photo, take-home toy & doggie ice cream sundae.
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Training Camp
30-min. one-on-one session for PetsHotel guests-only to address your choice of behaviors. 1 for $35 | 4 for $120 (save $20) | 8 for $200 (save $80)
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Play & Pamper Package
Includes a half day of play at Doggie Day Camp for only $10 and then a bath or groom for 15% off.

Terms & conditions apply. Click here for more details.

Available for purchase with overnight stay.

WEB-2235411-Mar24_C-BFI_SERV-SpringSpring Hotel Special
Featuring blueberry pie spritz, spring bandana, sweet treat, take-home cookie, coupon book & more.
Snack KONG®
In-room activity includes a KONG toy stuffed with a tasty filling to keep your dog entertained.
Salon Bath
Express Homecoming Bath helps your dog look, smell & feel great before going home.
Salon Nail Grind
Nail grind smooths out rough edges on your dog’s nails to reduce scratches while keeping nails shorter for longer.
Training Camp
One-on-one session to address your choice of behaviors.

Terms & conditions apply. Click here for more details.

Overnight stays include:

Convenient drop-off & pickup times
Dogs only
Personalized play
Dogs only
Exercise walks
Cats only
Individual playtime daily with pet-loving staff
Medication administering if needed
Complimentary calming pheromones & probiotics
Cats only
Complimentary litter provided

Take a Tour of PetsHotel

Watch Bailey the Golden’s overnight stay!

Special Offers

15% off
PetsHotel Stay
Save on your pet's next overnight stay of 7 or more nights thru 3/24**
Extra $15
Spring Hotel Special
Featuring blueberry pie spritz, spring bandana, sweet treat, take-home cookie, coupon book & more**
1 FREE Night
New Customer Special
with your pet’s first multi-night stay**
10% off
Senior/Military/First Responders
Available on overnight stays**
See PetsHotel for details.

About PetsHotel

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Safety & Wellness Standards

Our UV air sanitation system & other safety standards

Learn more
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Get Ready for PetsHotel

Prepare your pup for overnight stays

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Afterpay

Stay now, pay later in 4 interest-free installments. Available online & in stores.

Learn more
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Requirements

Check our vaccinations list, requirements & forms

Learn more
Frequently Asked Questions
  • What does PetSmart do to ensure the health & safety of my pet at PetsHotel?

    As part of our commitment to pet health and safety, we have robust processes in place for all pets receiving care in our PetsHotels and Doggie Day Camps. During higher-risk times, we often add additional measures to ensure pet safety. For example, we extend the pre-screening process for PetsHotel services to ensure pets with any current or previous signs of illness are identified before encountering other pets. We also reinforce existing health and safety protocols, while working to educate pet parents on how to spot signs of a pet illness.

    Pets visiting for a stay at the PetsHotel are welcomed by a safety-certified associate who conducts a thorough Hands-on Assessment checking for unique needs, taking note of any behavioral or health issues and addressing any concerns with pet parents. Our rigorous health and safety protocols are designed by a dedicated Safety team of experts and implemented daily by our pet care and safety-certified associates. All rooms, bowls, toys, play equipment and common areas of PetsHotels are sanitized daily with additional cleaning throughout the day. In addition, all PetsHotels feature Aerapy disinfection systems – a state-of-the-art air purification system exclusively designed for the pet industry – which sanitizes the air using Ultraviolet Germicidal Irradiation (UVGI) technology.

    Pets in our care are continually monitored and our associates are trained to watch for critical signs of stress. If necessary, associates are empowered to immediately seek veterinary care for any pet that shows signs of illness.

  • What do I need to bring?
    • Proof of vaccinations in paper form is required prior to any PetsHotel services. Rabies, DAPP & Bordetella are required for dogs, and rabies & FVRCP is required for cats. All vaccinations must be administered at least 48 hours prior to checking in. (Some state & local laws may require additional vaccinations be current. Please ask a PetsHotel associate at the time of booking to ensure your pet is ready for their visit.)
    • You may bring your pet’s regular diet to be fed while they visit.
    • You may bring your pet’s favorite bed, blanket or toy for their visit.
  • Will my pet have food and water?
    • All pets in the PetsHotel will have access to fresh water throughout their visit.
    • Your pet will be provided meals in their own room based on the feeding times you provide at check in.
  • Are your associates knowledgeable about pets?

    Each PetsHotel associate goes through a detailed training program, including hands-on experience, to become very knowledgeable about caring for pets. During training to become safety certified, associates learn about dog and cat behaviors, ways they can care for their specific needs and how to keep pets safe.

  • How do you handle older pets?

    The health and safety of the pets in our care is our number one priority. Older pets who are in good health may stay at the PetsHotel. Additional bedding and relief walks can be provided upon request.

  • How will I know how my pet did during their visit?

    PetsHotel keeps detailed records of each pet’s stay. We will provide you a personalized Pawgress Report at checkout detailing your pet’s visit. You can call to check on your pet any time during their stay and we can provide updates on how they are doing.

When you need to be away, PetSmart makes pet boarding easy with comfortable accommodations and activities that give your dog or cat a fun getaway for overnight or longer. PetsHotel offers dogs and cats of every age and stage of life a safe, comfortable home away from home. It's the perfect pet hotel to board your pets with Standard Guest Rooms where dogs can bunk with buddies, Private Suites and Kitty Cottages for your favorite felines.

Our PetsHotel includes on-site care plus twice-daily exercise walks for dogs and unlimited potty breaks. Cats enjoy daily individual playtime and complimentary calming pheromones. Bring your dog or cat's food and treats from home. Medication dispensing services are also available.

If your pet needs grooming services while they're with us, we can help facilitate that, too so they'll be well cared for and looking their best when it's time to go home.

For special offers, more information on our pet boarding services or to book your pet's stay at a PetSmart PetsHotel, find the store nearest you.

*Select locations. Pet age, health & vaccination requirements apply. Subject to availability. Prices may vary. Overnight hotel host may not available in some locations. Breed restrictions apply. At the sole discretion of PetSmart, some pets may not be permitted.

*Select locations. Pet age, health & vaccination requirements apply. Subject to availability. Prices may vary. Amenities may vary by location. Breed restrictions apply. At the sole discretion of PetSmart, some pets may not be permitted.

**See offer details. Read more